Urban Decay Traffic Coordinator (Newport Beach, CA)

The Urban Decay design team needs a gatekeeper! The Traffic Coordinator (TC) serves as the liaison between the design department and the rest of the company. They are responsible for efficiently and effectively moving work orders through to completion, improving communication, and ensuring that all deadlines are met. They will establish and evolve a traffic system to manage workflow and improve productivity of the design department.

JOB RESPONSIBILITIES:

Traffic Management
The Traffic Coordinator facilitates the flow of work orders within the office. They meet with members of sales, marketing, product development, and office management to assist them with creating work orders for the creative department. The TC will then assign the work to the appropriate designer and confirm deadlines. They will ensure that all jobs are completed on time, and as requested. If a more important job surfaces, it will be the TC who shuffles the designers’ schedules, negotiates with requestors, adjusts deadlines if necessary, and communicates these changes to all involved. They must know where a job is at all times: out for approval, still in development, at the printer, or delivered to the requestor. The TC must push the job through all its stages and do so on time.

Productivity/Maintenance of Designers’ Schedules
The TC is responsible for maximizing each designer’s time, and ensuring that all jobs are given reasonable deadlines so that the designers can produce the best work possible. It is the TC’s duty to inform a requestor if the job they are submitting has a deadline that is not feasible, based on either the time needed for design/production, or the number of jobs already in the queue. They must help designers prioritize their jobs, making sure that the most important jobs are completed, while not overlooking smaller jobs. Any changes in deadlines or schedules are to be communicated to both the requestors and designers involved.

Establishment/Maintenance of Traffic System
This is a new position. The TC will be responsible for creating and maintaining a traffic system, which may include: a digital project management system, old fashioned job jackets, job request forms, a master project management timeline/critical path, etc. The TC is expected to proactively grow this system along with the needs of the company. They should continually evaluate and improve this system.

Note: The Traffic Coordinator will not handle print production at this time, but may grow into this role if needed.

VALUES:
A successful Traffic Coordinator will have time management skills far superior to the average person. They will be highly organized with a keen eye for detail. Verbal and written communication skills are a must. A Traffic Coordinator must understand what the requestor (a sales/businessperson) is looking for, and be able to communicate this to a designer (creative person). A Traffic Coordinator must be assertive: They will often need to tell a requestor that their job cannot physically be completed in the length of time requested. They will also need to tell a designer that to find a way to complete the task at hand. Must have solid judgment to determine which jobs are most important and should be prioritized over others. Trustworthiness and the ability to gain the respect of peers are very important. A positive, can-do attitude is a must.
We have an amazing team dynamic that we want to preserve, but we need a whip-cracker. If you can do this while still making friends, you’re the right person for the job!

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• Highly organized, detail-oriented, able to meet deadlines and inspire others to do so.
• Knowledge of traffic systems at other establishments: agencies, design houses, or in-house departments.
• Basic design, print and production knowledge a big plus.

Education/Experience/ Licenses Or Certificates:

• Four year degree strongly preferred, equivalent experience will be considered.
• 3-5 years previous experience in a similar position.

Software:

• Basic MS Office Software knowledge
• Basic knowledge of Adobe Illustrator, Photoshop, InDesign helpful
• Basic Mac system/software knowledge helpful
• Resourceful with internet

Any parties interested in this position should forward resume to: marketingJobs@urbandecay.com

OR

Urban Decay Cosmetics
Attn: Marketing - Jobs
833 W. 16th St.
Newport Beach, CA 92663

Urban Decay is an Equal Opportunity Employer

Posted by Kris Iringan