Sunday, February 28, 2010

H&M District Controller (Los Angeles)

Function: District

Department: Controlling

Reports to: District Manager and dotted line to Regional Controller

Job Status: Exempt

Responsible for maximizing sales and minimizing variable costs of stores within a geographic district(s) by optimizing and monitoring the efficiencies of store operations, and ensuring that costs are controlled and profits are maximized

Job Responsibility including but not limited to:

Staff Planning

  • Works with the store management teams and district managers to ensure that staff plans operate in accordance to H&M the business need and policy, based on sales peaks, customer demands, garment replenishment, and the general store functions necessary for efficient operation
  • Works with stores to achieve or exceed Sales per Hour goals
  • Sets and monitors the ideal staff levels and availabilities of store teams to ensure efficiency and compliance to ideal store plans
  • Inputs, monitors, and updates the staff planning portion of the H&M Scheduling, Time, Attendance, and Registration system.



Allocations

  • Responsible for flow of garments from warehouse to shops, ensuring the correct balance of stock levels to sales
  • Communicates, trains, and develops store and district teams in pertinent allocation information
  • Analyzes and takes action on over and under stock store, concept and department situations utilizing specific tools and programs
  • Optimizes sales logistics; including the creation and pertinent updates to delivery schedules
  • Communicates and partners with regional and support office team (i.e. Supply Chain Controller and Merchandisers) District team and Store teams to achieve Company and concept stock goals
  • Ensures that stores within the district follow up on proper reduction and garment flow procedures



Sales and Cost Planning, Control, Forecasting, and Follow-Up

  • Challenges and promotes cost consciousness and effectiveness within district(s)
  • Creates and partners with store management teams and district managers as needed for annual sales, worked hour, salary and variable cost budgets; and quarterly sales and hours plans for all stores within district utilizing historical data, known events and benchmarking
  • Monitors, analyzes, and benchmarks weekly and daily sales and hour plans and results from stores
  • Creates mid-year and fourth quarter sales, worked hour, salary and variable cost forecasts
  • Updates and controls all sales and worked hour figures in various H&M systems
  • Conducts weekly and monthly concept performance analysis and benchmark and regularly communicates these findings and conclusions to district and store teams
  • Performs monthly follow-up of all variable costs and takes action when costs exceed budget.
  • Serves as liaison with Accounting Department regarding follow-up of costs in district and invoice flow
  • Creates business proposals with appropriate district team members for district initiatives including concept changes and layout moves and conducts sales, cost and profit analysis



Staff Development

  • Supports the recruitment and development of Operations Manager(s), if applicable, within the district
  • Provides consistent feedback, evaluations, and performance reviews to the Operations Manager(s), if applicable
  • Communicates controlling function-related feedback of store teams to District Manager
  • Conducts controlling function-related workshops for store teams
  • Trains and develops store teams in sales and hour planning



Financial Accountability: Works with 1-2 districts, each containing 10-15 stores and totaling 40-100+ million in annual sales

Minimum Candidate Qualifications:

  • Bachelor’s Degree, preferably with a finance, business or economics major
  • 1-3 years of past retail experience, preferably in retail management
  • 1-3 years in a business analyst or finance role



Skills, Abilities and Other Requirements:

  • Sales driven and results-oriented
  • Detail oriented, with strong organizational, time management, and interpersonal skills.
  • Strong problem solving skills and decision-making abilities
  • Excellent written and verbal communication skills
  • Store orientation and commitment to store management development
  • Working knowledge of Microsoft Office and ability to adapt to company specific systems
  • Flexibility and willingness to adapt to change
  • Ability to work in a fast-paced and dynamic environment
  • Ability to work as part of a team
  • Platform training skills and ability to communicate complex technical information in a simple and easy way
  • Budgeting and forecasting experience
  • Strong analytical skills
  • Willingness to relocate preferred
  • Ability to travel to stores 20-60% of time


Posted by Kris Iringan

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