Responsibilities
* Rapid response to customer inquiries via email and/or telephone concerning our products and services
* Work closely with internal employees and vendor representatives to resolve and record customer issues
* Contribute to customer-facing initiatives including twitter, blog posts and online surveys
* Recommend changes to website, products, or services to fulfill customer needs
* Process payments and credits through interaction with our back-end system and payment portal
Requirements
* A strong embrace of consumer and business information security
* Excellent written and oral communication skills
* Organized and detail oriented
* Experience with PCs and Microsoft Office Products
* Previous Customer Support experience a plus
At the end of the day, though, you are:
* Passionate about music, fashion and growing a business
- Location: Los Angeles
- Compensation: $30,000
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.
No comments:
Post a Comment